Just the fact that Norn's here is more than Jim would like, but so far as emergency situations regarding the Nexus and Starfleet this couldn't have happened to a better officer. The Lieutenant chances another small smile that does its very best to be reassuring.

It's not a smile he's used to giving.

"..Y-you really do get used to it. And the pilots are all excellent at their jobs. I hardly notice we're moving most of the time." He has no way of knowing Felix has plenty of experience being on a ship but that's fine. "Only since th-the captain returned to duty post his...uhm. Injuries. After the attacks in London and San Francisco a few years ago." That wipes the smile off of his face in a hurry.

Both the attacks and knowing the captain had been dead for a while there.